Privacy Policy

Last updated: January 15, 2025

Overview and Commitment

At mavelythora, we understand that your personal information is exactly that - personal. When you're working toward your financial goals, you deserve to know how we collect, use, and protect your data. This isn't just another legal document - it's our commitment to being transparent about every aspect of how we handle your information.

We've designed our financial goal tracking platform with privacy at its core. Your financial data stays secure, and you maintain control over what information you share and how we use it. This policy explains our practices in plain language because we believe you shouldn't need a law degree to understand how your data is handled.

Australian Privacy Act 2025 Compliance

mavelythora operates under Australian jurisdiction and complies fully with the Privacy Act 1988 and the Australian Privacy Principles (APPs). As an Australian business, we adhere to the Office of the Australian Information Commissioner (OAIC) guidelines and maintain our commitment to protecting your privacy rights under Australian law.

Your rights under Australian privacy law are fully protected, and we maintain our data handling practices in accordance with current Australian regulatory standards.

Information We Collect

The information we collect falls into several categories, each serving a specific purpose in helping you track and achieve your financial goals. We're selective about what we gather - collecting only what's necessary to provide you with meaningful insights and support.

Account Information

Name, email address, password, and basic contact details for account creation and communication.

Financial Goal Data

Your financial objectives, target amounts, timelines, and progress tracking information you choose to enter.

Usage Analytics

How you interact with our platform - which features you use and when, to improve your experience.

Technical Information

Device type, browser information, and IP address for security and platform optimization purposes.

What We Don't Collect

We specifically avoid collecting sensitive financial account details like bank account numbers, credit card information, or detailed transaction histories. Your actual banking information remains private between you and your financial institutions. We focus on goal tracking, not account access.

How We Use Your Information

Your data serves specific purposes that directly benefit your financial goal tracking experience. We don't sell your information or use it for purposes unrelated to helping you achieve your financial objectives.

  • Providing personalized goal tracking dashboards and progress insights
  • Sending relevant updates about your goal milestones and achievements
  • Improving our platform features based on aggregated usage patterns
  • Maintaining account security and preventing unauthorized access
  • Communicating important service updates and policy changes
  • Providing customer support when you need assistance

We analyze usage patterns to understand which features help users most effectively track their financial goals. This analysis uses aggregated, anonymized data - we're looking at trends across our user base, not individual behaviors.

Data Sharing and Third Parties

We maintain strict control over your information and share it only when necessary for providing our services or when legally required. Your financial goal data isn't sold or shared with marketing companies.

Service Providers

We work with carefully selected service providers who help us maintain and improve our platform. These include cloud hosting services, email delivery systems, and analytics tools. All service providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose information when required by Australian law, court order, or to protect the rights and safety of our users and the public. In such cases, we limit disclosure to the minimum information necessary and notify affected users when legally permitted.

Business Transitions

Should mavelythora be acquired or merge with another company, your data would be transferred as part of that transaction. We would notify you of any such change and ensure your privacy rights continue to be protected under the same or better terms.

Your Rights and Control

Under Australian privacy law and our commitment to transparency, you have significant control over your personal information. These aren't just theoretical rights - we've built systems to make exercising them straightforward.

Access and Correction

You can access all personal information we hold about you at any time through your account settings. If you notice any inaccuracies, you can correct most information directly through the platform, or contact us for assistance with more complex changes.

Data Portability

You can export your financial goal data in a standard format, making it easy to transfer to another service if you choose. This export includes all goal information, progress tracking data, and account details you've provided.

Deletion Rights

You can delete your account and associated data at any time. Account deletion removes all your personal information from our active systems within 30 days. Some information may remain in backup systems for up to 90 days for technical reasons before being permanently deleted.

Data Security Measures

Protecting your information isn't just about compliance - it's fundamental to the trust you place in us with your financial goals. We implement multiple layers of security to keep your data safe.

Encryption

All data is encrypted in transit and at rest using industry-standard AES-256 encryption protocols.

Access Controls

Strict employee access controls ensure only authorized personnel can access user data when necessary.

Monitoring

Continuous security monitoring detects and responds to potential threats in real-time.

Regular Audits

Third-party security audits and penetration testing ensure our defenses remain effective.

We regularly review and update our security practices to address emerging threats and maintain the highest standards of data protection. Our security team monitors for potential vulnerabilities and implements fixes promptly.

Data Retention Periods

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Active Account Data

Maintained while your account remains active and for 30 days after account closure to allow for reactivation.

Financial Goal Information

Retained for 3 years after goal completion or account closure for potential tax or financial planning reference.

Communication Records

Customer support communications kept for 2 years to maintain service quality and resolve ongoing issues.

Technical Logs

System logs and security information retained for 12 months for platform maintenance and security purposes.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences and provide personalized features, but we're transparent about what we track and why.

Essential Cookies

These cookies are necessary for the platform to function properly. They include authentication tokens that keep you logged in and security features that protect your account. These cannot be disabled without affecting platform functionality.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform, which features are most helpful, and where improvements are needed. This data is anonymized and aggregated - we see patterns, not individual user behavior.

Managing Your Preferences

You can control non-essential cookies through your account settings or browser preferences. Disabling analytics cookies won't affect your ability to use our goal tracking features, though it may limit our ability to personalize your experience.

International Data Transfers

Your data is primarily stored and processed within Australia to comply with local privacy laws. However, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place.

Any international transfers comply with Australian Privacy Act requirements and include contractual protections that maintain the same level of privacy protection you receive under Australian law. We regularly review these arrangements to ensure continued compliance.

Children's Privacy

mavelythora is designed for adults managing their financial goals and is not intended for use by children under 18. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided us with personal information, we will delete such information immediately.

Parents who believe their child has provided us with personal information should contact us immediately so we can remove such information from our systems.

Policy Updates

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and provide a summary of the key changes.

You'll always have access to the current version of our privacy policy through our platform. Continued use of our services after policy updates indicates your acceptance of the revised terms, though significant changes that affect your rights will require explicit consent.

Privacy Questions and Contact

Questions about your privacy or this policy? We're here to help.

Privacy Officer

mavelythora Financial Goal Tracking

16 Manning St, Watson ACT 2602, Australia

Phone: +61 2 4982 0022

Email: privacy@mavelythora.com

General inquiries: info@mavelythora.com